Dear Lily,
I thought all your oganizations were very good. You responded quickly and professionally to our questions and accomodated us very well. I would recommend your service to anyone visiting China and we will look for you should we return.
Our guide, Ken was a wonderful experience. He had a nice, easy going personality and tried to accomodate any request we had. His command of the english language was very good, which was critical, as our command of Mandarin was completely lacking.
Our driver, Mr. Li, was wonderfull as well. He did a great job of navigating the traffic of Beijing. The vehicle was always clean and he was very helpful.
The meals were very nice. The restaurants were more than we expected.
The only suggestion we have, and we made it to our guide as well, was to give us a couple of minutes notice before we get to a destination, that way we can be better prepared to exit the vehicle and not hold up traffic.
Thank you,
Mark